Category: Events

RTIG webinar – Improving the customer experience effectively and efficiently

RTIG webinar Improving the customer experience effectively and efficiently

28 June 2023 – Customer expectations are rising so ensuring they receive a high quality experience at every touch point in their journey is essential to support patronage growth.

Software Director Nick Brookes and Product Owner Aiden Proctor delivered a presentation at an RTIG event on 20 June where they discussed the importance of high quality bus stop publicity and customer communications to enhance the customer experience.

Watch the recorded presentation

eBook – The future of customer service in the bus industry

This ebook discusses the challenges customer service teams face and explores ways operators can adapt and enhance their customer service function to thrive in the current climate where the customer experience is key to a successful business.

Complete the below form to download our eBook.

Visit us at the ALBUM Conference 2024

Album Conference 2022 in Blackpool

Join us, Omnibus and EPM, on 22 & 23 April 2024 at Carden Park Hotel and Spa, Cheshire for ALBUM Conference 2024.

This year’s theme is Moving On Up and brings together thought leaders, experts, and enthusiasts passionate about revolutionising the bus sector. The conference aims to provide a platform for exchanging ideas, sharing insights and discovering ground breaking solutions..

Album Conference 2022 in Blackpool

Visit us for product demos and speak with Software Director, Nick Brookes; Consultancy Director, Matthew Hanlon; Regional Sales Manager, Josh Mellor; Account Manager, Penny Johnson; Omnibus’ Founder, Peter Crichton; and Product Owner, Tom Birkin about our software solutions and consultancy services, including:

View event itinerary.

Book your tickets.

Address:
Carden Park Hotel & Spa,
Broxton Rd,
Chester,
SY14 7HZ.

Powering the future of your bus operations

Grow patronage, boost revenue, and drive operational efficiency.

See us at the CPT UK Bus & Coach Conference 2023

CPT UK Bus & Coach Conference 2023

Join us, Omnibus and EPM, on the 30th and 31st of March 2023 at the Eastside Rooms, Birmingham, for the UK Bus and Coach Conference hosted by the Confederation of Passenger Transport (CPT).

The event brings together operators large and small with supply chain, key stakeholders and Government to debate, discuss and share experience of the big issues facing the industry.

CPT UK Bus & Coach Conference 2023

Visit our stand and speak with Software Director Nick Brookes and BSOG Director Mat Hanlon about our software solutions and consultancy services, including:

Visit the websiteUK Bus and Coach Conference 2023

What’s onConference itinerary

Address
The Eastside Rooms
2 Woodcock Street
Birmingham
B7 4BL

Dates
Thursday 30 March 2023, 10:00 – 17:00 hrs
Friday 21 March 2023, 09:00 – 13:00 hrs

Powering the future of your bus operations

Grow patronage, boost revenue, and drive operational efficiency.

CILT webinar – Building an efficient bus operation and retaining drivers

Building an efficient bus operation and retaining drivers

17 January 2023 – The bus industry is navigating its way through a challenging operating environment with changes in travel routines and driver shortages making the demand for bus services increasingly complex.

To overcome these challenges, bus operators need to become more operationally efficient.

In a live webinar delivered on 17th January in conjunction with the CILT UK, Software Director Nick Brookes and Product Owner Aiden Proctor discuss how bus operators can make their transport business more efficient whilst retaining and engaging their workforce.

Watch recorded webinar

eBook – Building an efficient bus operation in today’s world

Our ebook discusses how to measure the performance of each of the components which make up an efficient, profitable and sustainable bus operation.

Complete the below form to download the ebook.

Powering the future of your bus operations

Grow patronage, boost revenue, and drive operational efficiency.

Newly restored 1931 AEC Bus showcases on our stand at Euro Bus Expo 2022

Join us, Omnibus and EPM on stand J70, on 1st to 3rd November 2022 at the NEC, Birmingham at the Euro Bus Expo 2022.

Euro Bus Expo is the passenger transport must-attend event to discover new ways to move your business forward from leading manufacturers and suppliers to the bus and coach sector. Visitors can explore and experience the latest vehicles, meet suppliers representing the breadth of the sector, and attend three days of informative seminars from some of the industry’s most respected names.

Take a seat and photo on the 1931 AEC Regent 

We have the newly-restored AEC Regent 486 bus on our stand, kindly provided by Transport Museum Wythall. The double decker bus has a remarkable history spanning more than 90 years. Starting life on the roads of Birmingham in 1931, it now has a new lease of life after a restoration that cost £500,000. Visit the stand and take a look at this spectacular bus in its glory.

Book a demo of our new solutions

As well as experiencing the AEC bus, we will be hosting demos of our solutions.

  • Scheduling suite: Our cloud-based flexible modelling tools provide high level timetables and schedules to give you a quick view of the effectiveness of different scenarios.
  • Depot allocation: Recently launched, cloud-native OmniDAS provides realtime driver and vehicle management for managing day-to-day resources and handling unexpected changes.
  • Driver app: Our new OmniENGAGE driver app streamlines communication with drivers and accelerates your operational agility.

Meet the team

Join us on stand J70 and speak to Software Director Nick Brookes, Client Managers Penny Johnson and Dan Newman, Omnibus’ Founder Peter Crichton, Product Owner Aiden Proctor, Client Support Paul Wreggit and IT Manager Dave Lambert on the latest passenger transport software to increase commercial, financial and operational performance.

RSVP: Book your ticket

Visit the website: Euro Bus Expo 2022

Let us show you the power of our solutions

at Euro Bus Expo 2022, NEC Birmingham

Omnibus to exhibit at New Zealand Bus and Coach Association Annual Conference

Join us at 10-11 October 2022 at New Zealand’s Bus and Coach Association (BCA) Conference 2022 held at the Rotorua Energy Events Centre located in the spectacular Government Gardens.

Visit us on stand 12 and speak to our group Software Director, Nick Brookes and Scheduling Suite Product Manager, Aiden Proctor; and Client Account Manager, Penny Johnson on the latest passenger transport software to increase commercial, financial, and operational performance; from scheduling, to staff rostering, depot allocation and timetabling.

Visit the website: New Zealand Bus and Coach Association (BCA) Conference 2022 

Dates: 9-11 Oct 2022
Location: New Zealand, Rotorua
Stand no: 12

Nick Brookes

Nick Brookes, Software Director at EPM Group

Aiden Proctor

Aiden Proctor, Product Manager – Omnibus Scheduling Suite

Penny Johnson, Client Account Manager at EPM Group

Let’s meet at the show – we can drive your business forward

Grow patronage, boost revenue, and drive operational efficiency.

Omnibus to exhibit at Australian Coach and Bus Expo 2022

Join us at 5-6 October 2022 at the Australian Bus and Coach Expo 2022 taking place at the Sydney Showground.

Visit us on stand 83 and speak to our group software Director, Nick Brookes and Scheduling Suite Product Manager, Aiden Proctor; and Client Account Manager, Penny Johnson on the latest passenger transport software to increase commercial, financial, and operational performance; from scheduling, to staff rostering, depot allocation and timetabling.

Visit the website: Australian Bus and Coach Expo 2022 

Dates: 5-6 Oct 2022
Location: Sydney
Stand no: 83

Nick Brookes

Nick Brookes, Software Director at EPM Group

Aiden Proctor

Aiden Proctor, Product Manager – Omnibus Scheduling Suite

Penny Johnson, Client Account Manager at EPM Group

Let’s meet at the show – we can drive your business forward

Grow patronage, boost revenue, and drive operational efficiency.

Join us at the ALBUM Conference 2022

Album Conference 2022 in Blackpool

10 March 2022 – Join Omnibus and EPM on 26th & 27th April at Village Hotel Blackpool for the ALBUM Conference 2022.

Focusing on the collective challenge to modernise, decarbonise and digitalise to grow faster in the bus sector, ALBUM Conference features an exciting line-up of key speakers and offers a chance to network with industry colleagues.

Album Conference 2022 in Blackpool

Visit us on stand 31 in the main conference room and speak to Software Director Nick Brookes, BSOG Director Mat Hanlon, Account Manager Penny Johnson, Omnibus Founder Peter Crichton and Product Owner Aiden Proctor on the latest passenger transport software to increase commercial, financial and operational performance – from timetabling to depot allocation.

RSVPBook your tickets

Visit the websiteALBUM Conference

Address:

Village Hotel Blackpool
E Park Dr
Blackpool
FY3 8LL

ALBUM Conference 2022

26th & 27th April

Village Hotel Blackpool

eBook – Building an efficient bus operation in today’s world

efficiency of the bus operation

These are times of rapid and unpredictable change for bus operators. Running a bus network in a pandemic while addressing the issues of driver shortages, road congestion and the need to plan for decarbonisation is challenging.

To thrive in a changing world, bus operations need to be as efficient as possible. This ebook provides a guide on how to build a sustainable operation.

efficiency of the bus operation

A bus operation is a complex chain made up of many links which fall into three broad categories: planning the network, delivering the service and performance review. 

To achieve optimum efficiency, each link needs to work in harmony with the others. The difficulty is that maximising the efficiency of one link can have a negative impact on another. 

Download our ebook or watch our webinar to discover how bus operators can get this balance right and be ready for whatever the future holds.

Complete the form to download the ebook:

Tracking the right KPIs to meet demand

Operational efficiency and driver fatigue

Powering the future of your bus operations

Grow patronage, boost revenue, and drive operational efficiency.

Webinar – Managing alternative fuels vehicles in OmniBASE

Alternative fuels vehicles in OmniBASE

The drive to net zero is revolutionising the passenger transport industry as we know it – and our solutions are too.

To meet the needs of bus operators, our vehicle scheduling software OmniBASE now includes advanced alternative fuels functionality to make planning for battery-electric, hydrogen and gas buses quick and easy.

Alternative fuels vehicles in OmniBASE

In our webinar, recorded on Tuesday 7 December, we run through our Alternative Fuels functionality, covering all facets of the new features available to OmniBASE users.

The webinar includes:

  • How to configure new fuel parameters for your vehicle types
  • New ‘at a glance’ reports to help schedulers quickly review workings
  • Improvements to the link tool and adding distance information to the bus graph
  • For EVs, functionality to identify when a vehicle is recharging