Category: Operators

North Northamptonshire Council selects Omnibus cloud-based solution

North Northamptonshire Council selects Omnibus cloud-based solution

27 February 2024 – North Northamptonshire Council has partnered with Omnibus, opting to manage its timetables, NaPTAN database, roadside infrastructure and data exports through a cloud-based solution. 

The solution will include the OmniTIMES, OmniMAP, OmniFLAG and TransXChange (TXC) Tools software, providing enhanced data security, improving flexibility and collaboration, and reducing infrastructure costs. 

North Northamptonshire Council selects Omnibus cloud-based solution

Elise Northfield, Public Transport Officer at North Northamptonshire Council, said: “We are excited to partner with Omnibus. We wanted a partner with an established track record of delivering innovative solutions to local authorities, and one with the resources to meet all our expectations. 

“With all the solutions accessed via the cloud our teams can easily collaborate on tasks and share accurate data downstream, all of which will save valuable time and cost.” 

OmniTIMES gives users one source of truth for importing, designing, editing and storing timetables in one central repository. OmniMAP allows for routes to be plotted, including all bus stops, with accurate distance calculations, and this mileage information can then be used to work out costs. 

OmniFLAG provides a single source of bus stop information for use in timetables, publicity and journey planning, and comes preloaded with existing NaPTAN data to save time and money. It also includes a comprehensive infrastructure asset management database for recording and monitoring bus stops and associated equipment.   

The TXC Tools allow transport authorities to easily view, import and share files with operators and downstream systems. 

Omnibus Founder, Peter CrichtonPeter Crichton, Founder of Omnibus, said: “We are pleased to partner with North Northamptonshire Council and provide a proven cloud-based solution that will deliver immense value and support a wide range of improvements to work processes and reduce costs.” 

 

 

 

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North Northamptonshire Council: northnorthants.gov.uk
Omnibus Solutions: www.omnibus.solutions

Press contact
Harminder Sangha
harminder.sangha@epm-bus.com
07538 935 568

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Tower Transit to improve access to bus services with Omnibus GTFS Exporter

Tower Transit to improve access to bus services with Omnibus GTFS Exporter

22 February 2024 – Tower Transit will improve access to its bus services in the Channel Islands using Omnibus’ GTFS (General Transit Feed Specification) Exporter.

The GTFS Exporter will take scheduled service information from the operator’s cloud-based Omnibus scheduling suite and create all the data structures and formatting required for a compliant data export. This export can be used to feed downstream systems such as journey planners and information displays that inform customers of bus times.

Tower Transit to improve access to bus services with Omnibus GTFS Exporter

Omnibus has vast experience in designing interfaces to external systems, having developed data sharing solutions to meet various standards set around the world, such as TransXChange (TXC) for the UK, VDV for Europe and TODIS for Australia.

Sam Greaves, Commercial Manager at Tower Transit, said: “It is crucial for Tower Transit to stay ahead in the evolving landscape of passenger transport. The GTFS Exporter will ensure Tower Transit can easily and accurately get fixed route service information into the hands of customers using our LibertyBus (Jersey) and buses.gg (Guernsey) brands in the Channel Islands.”

Peter Crichton, Founder of Omnibus, said: “Structuring data in the expected format within a data export file is an overwhelming task. To make this process faster and easier, our timetabling solution (OmniTIMES) automatically does this in the background. This allows users to keep their focus on writing timetables and plotting the routes, and our exporter modules do all the heavy lifting of creating compliant exports.”

 

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Tower Transit: www.towertransit.co.uk/
Omnibus Solutions: www.omnibus.solutions

Press contact
Harminder Sangha
harminder.sangha@epm-bus.com
07538 935 568

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EPM and Omnibus Solutions, part of Velociti Group, announce Adrian Hipkiss as new Chief Executive Officer

Adrian Hipkiss, Velociti Group CEO

25 January 2024 – Velociti Group, a leading software and specialist consultancy serving the public transport sector, is pleased to announce the appointment of Adrian Hipkiss as its new Chief Executive Officer. With a proven track record of leading and scaling technology organisations, Adrian brings a fresh perspective and strategic vision to lead the Velociti Group through its next phase of growth.

Adrian Hipkiss, new Velociti Group CEO

Adrian has held several executive leadership positions, and joins Velociti Group with an impressive background of driving revenue and profitability whilst leading strategic transformation. Having held key roles in Ceragon Networks, Tata Communications and ShoreTel, Adrian brings his exceptional leadership, strategic planning, and a commitment to driving the innovation that will help Velociti succeed in its mission to deliver fast and lasting digital transformation in passenger transport.

Velociti Group, known for its commitment to delivering software and strategic services in bus and rail transport, sees Adrian’s appointment as a strategic move to capitalise on emerging opportunities in the transport sector. His leadership is expected to play a pivotal role in shaping the future trajectory of the group and to drive synergies across the businesses, fostering collaboration and innovation to propel Velociti Group to new heights.

Adrian Hipkiss said, “I am delighted to be joining Velociti Group at a time when the transport sector is undergoing such rapid transformation. Velociti Group businesses are well-positioned to take hold of the huge opportunities that digital transformation in transport presents.”

Jim Darragh, Velociti Group Chairman, said, “We are hugely excited by the appointment of Adrian, he brings an incredible track record of commercial growth and building great teams.”

 

Notes for Editors

For more information about Velociti Group and its portfolio of companies, please visit https://www.velociti-group.co.uk/about-us/.

Contact: Kerry Chapman

press@velociti-group.co.uk

About Velociti Group:

Velociti Group is committed to transforming public transport, providing bus and rail operators with technology, implementation services and support backed by deep expertise of the transport sector.  Velociti offers the future ready technology, client side-experience, implementation expertise and bespoke consultancy services that power public transport and are focused on one outcome – customer success.

Velociti Group is comprised of diverse portfolio of companies specialising in various aspects of the bus and rail operations. The group comprises:

  1. EPM Bus Solutions: A leading provider of unique software and consultancy services for the bus industry, EPM Bus Solutions focuses on enhancing operational and commercial efficiency, and passenger experience.
  2. Omnibus Solutions: As a key player in the transport technology space, Omnibus specialises in developing advanced software solutions to efficiently plan and deliver services.
  3. 3Squared: Known for its expertise in railway technology, 3Squared is at the forefront of providing cutting-edge solutions to enhance the efficiency and safety of rail operations.
  4. Fab Digital: A dynamic player in the digital transformation arena, Fab Digital focuses on leveraging technology to revolutionise the rail industry’s communications with passengers.

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Peter Crichton – Buses in the blood

RM1152 bus owned by Peter Crichton

Jonathan Welch chats to Omnibus founder Peter Crichton about his passion for the industry.

Monday 16 October 1978 was a very important day for a gentleman by the name of Karol Józef Wojtyła. It was the day Karol Józef, also known as Cardinal Wojtyła, then aged 58 and Archbishop of Krakow, was elected Pope, taking the more familiar name John Paul II in honour of the late John Paul I.

RM1152 bus owned by Peter Crichton
Peter inherited RM 1152 from a close friend.

Meanwhile, in the altogether more gritty environs of north west England, Monday 16 October 1978 was the day that a young northerner by the name of Peter Crichton embarked on what was to become a lifelong career in the bus industry.

Peter’s career trajectory could have been very different, had he succeeded in one of his other ambitions as a school leaver, which was to join the D’Oyly Carte Opera Company. As it was, that October day saw him start down a path involving a very different kind of ‘oily cart’ as he arrived for his first day as a Traffic Trainee, a trainee scheduler with Greater Manchester PTE.

Ominbus Founder, Peter Crichton

Having gone on to found Omnibus with the aim of helping schedulers to produce workable timetables more efficiently and effectively, and devoted his working life to the transport industry, it was no surprise that Peter was presented with a Gold Award for Services to the Bus Industry at the 2022 UK Bus Awards.

Having founded Omnibus in 1989, Peter remains in a Director’s role part time, though as I found out when we sat down for a virtual chat, his schedule remains a full one. “I don’t know how I had time to go to work,” he said, having taken a break from building (I daren’t say playing with!) his O gauge model railway in between rehearsals for a production of the classic Gilbert and Sullivan comic opera HMS Pinafore with, appropriately, the Bus Pass Opera Company at the Gilbert and Sullivan Festival in Buxton.

Read the full article in Coach and Bus Week (a subscription is required).

Read our post: Omnibus Founder Peter Crichton reflects on his career after winning UK Bus Award

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2023 reflections and the year ahead

UK bus industry in 2023 and the year ahead

The UK Bus industry is ever-evolving and 2023 has been a year of marked change. This year has witnessed the sector navigating challenges, such as the lingering impact of the Covid-19 pandemic and driver shortages, to the ever-present call for greener and more efficient modes of transport. As we approach 2024, we believe the central themes guiding the upcoming year and beyond will revolve around collaboration and adaptability.

UK bus industry in 2023 and the year ahead

To franchise, or not to franchise?

Franchising has undeniably taken centre stage in the narrative of 2023. Introduced in Manchester for the first time since deregulation, this transformative trend looks set to shape the years ahead with Liverpool City Region and West Yorkshire Combined Authority (WYCA), amongst others, planning to follow suit. With a growing number of councils bracing for upcoming elections, the widespread adoption of the franchise model seems increasingly inevitable. Yet, as this momentum builds, it is important to consider alternative approaches. By leveraging best practices and enhancing the established systems and processes within operators’ existing networks, there’s an opportunity to transition toward a more collaborative future involving Local Transport Authorities (LTAs) and operators.

Against this backdrop and with funding potentially tightening in 2024, bus operators and LTAs must adopt a prudent approach, carefully managing financial resources to ensure operation of the most efficient services possible. The notable upswing in patronage observed this year underscores the need for a sustained and proficient operation. Collaborative efforts between bus operators and LTAs will play a pivotal role, with the latest technology helping to empower LTAs and operators with the intelligence and insights required to fulfil their commitments and uphold network responsibilities effectively.

Incentivised travel and BSOG reform

The introduction of the £2 bus fare cap in England, not only incentivised bus travel but made it affordable for millions of passengers struggling with the cost-of-living crisis. Introduced as a £2 flat rate fare outside of London until November 2024, the measure has helped to increase patronage post-Covid. However, unless a transitional arrangement is introduced at the end of the current initiative, a potential cliff-edge scenario could see fares increase substantially at the end of 2024, hitting millions of passengers in the pocket and reducing patronage.

The BSOG funding process is set to be reformed, with the Department of Transport and industry bodies set to shape the future of the scheme with a focus on incentivising zero emission vehicles and additional funding for rural services. Depending on the approach, and considering work carried out by EPM in collaboration with Confederation of Passenger Transport (CPT), changes to the current funding mechanism could have significant winners and losers. With a general election next year it is likely that any reform measures decided on in 2024 will not be implemented until Spring of the following year.

Flexible timetables to meet changing work patterns

Travel patterns have changed, characterised by an uptake in remote work and an increase in leisure travel. Therefore, there is a greater need for LTAs and bus operators to understand these changing behaviours. Timetables need to be fluid and flexibly planned to capitalise on emerging trends and to effectively meet the fluctuating demand. This ensures that the changing needs of customers are not only understood but also met.

Driver shortages

This year has seen a shortage of drivers continue to blight the industry. The CPT has identified that almost 1 in 10 bus driver positions are vacant in the UK which has led to a drop in the number of deliverable services. With attributing factors such as long hours and exhausting shift patterns, there is a need for operators to build stronger relationships with their drivers to address this ongoing challenge. Establishing open communication is vital, and leveraging data becomes paramount in understanding and contextualising driver performance. Additionally, adopting driver-centric technologies can prove instrumental in enhancing driver relations by empowering them to access their schedules remotely and easily request time off or overtime.

Innovation to attract more passengers

The key challenge for bus operators and local authorities in 2024 will be to continue to attract customers. Initiatives such as multi-operator ticketing (MOT) and tap on tap off (TOTO) make bus travel a more attractive proposition, encouraging travel and repeat journeys. However, the key metrics of affordability and reliability will determine the continued success and viability of operations. Amid escalating costs and rising customer expectations, on-the-day decision-making will be critical in ensuring service quality. This demands an evolution of control room systems to provide a complete, holistic view of operations in real-time, helping controllers get ahead of problems on the network and proactively find solutions.

The year ahead

2023 has been a dynamic and transformative period for the industry, marked by challenges and significant developments. As we look ahead to 2024, collaboration emerges as a central theme, with franchising gaining prominence and funding set to reshape the sector.

Technology will play an increasingly important role, helping bus operators and LTAs to successfully navigate these challenges and help the bus industry to go from strength to strength.

Solutions to support the year ahead:

  • For planning and managing franchise networks ETM DAS and Contract Performance.
  • To improve driver retention and communication a driver app such as OmniENGAGE.
  • Empowering control room teams to efficiently manage and resolve on-the-day issues to deliver a quality bus service, as well as achieve significant cost-savings with Control360.
  • Data / intelligence streamlined with Insights providing management teams with a comprehensive view, enabling them to make well-informed decisions.
  • Flexible timetable display solution, OmnSTOPdesign, allows for efficient and cost-effective turnaround for roadside publicity.

Ready to start driving forward in 2024? Get in touch to build a tailored solution today

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Compass Travel selects Omnibus timetable publicity solution for increasing patronage

Compass Travel buses

30 November 2023 – Compass Travel will develop high-quality, brand-consistent bus stop timetable displays to increase patronage in East and West Sussex with Omnibus solution, OmniSTOPdesign. 

The displays will align with the standard set by Surrey’s roadside media – managed by Surrey County Council through Omnibus consultancy – to ensure consistency in the customer experience across all touchpoints in the independent operator’s network.

Compass Travel buses

OmniSTOPdesign will integrate with the operator’s Omnibus cloud-based scheduling suite for complete accuracy and efficiency and store display case information for the easy management of the 3,000 stops in East and West Sussex. 

Michael Bishop, General Manager at Compass Travel

Michael Bishop, General Manager at Compass Travel and a board member of The Association of Local Bus Company Managers (ALBUM), said: “We operate in rural areas which means roadside timetables are a core part of our strategy in promoting bus services to the public. Presently, our roadside publicity is either inconsistent or missing from stops in parts of East and West Sussex. 

“During the demonstration by an Omnibus transport professional, it is clear that OmniSTOPdesign meets all our expectations. We needed return journey capability, the ability to combine stop numbers into one clear display, stop-specific information and QR codes to provide real time information and a database to record the exact location of stops. With OmniSTOPdesign, we have confidence that each bus stop will have the right information displayed in a clear, passenger-friendly format.” 

Peter Crichton, Founder of Omnibus, said: “We are delighted to strengthen our relationship with Compass Travel. OmniSTOPdesign not only simplifies the process of developing quality timetable publicity, but it also has bus stop management capabilities so Compass Travel can make informed decisions on the management of at-stop display cases.”

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Compass Travel: www.compass-travel.co.uk
Omnibus Solutions: www.omnibus.solutions

Press contact
Harminder Sangha
harminder.sangha@epm-bus.com
07538 935 568

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Podcast – How flexible is your scheduling software?

Flexible scheduling software

How flexible is your scheduling software? Can you build a timetable almost to a full solution and see the impacts on cost or plan and experiment at high level?​ At Omnibus, we understand the best set of duties meets the needs of the business in terms of cost, deliverability and workability.​ Find out more in the podcast.

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Go South Coast accelerates production of bus stop publicity with Omnibus

Go South Coast bus stop publicity

Go South Coast, a subsidiary of the Go-Ahead Group, needed more control and flexibility over bus stop publicity displays. The operator is one of the largest and most diverse passenger transport companies in the UK, managing approximately 10,000 at-stop displays across its 6 bus businesses covering Dorset, Wiltshire, Hampshire and the Isle of Wight.

To reduce demand on the design and commercial teams, the operator turned to existing partner Omnibus for a userconfigurable solution with capability to accelerate the production of roadside publicity. The PDF output needed to be accurate, well-presented and reflect each business’s locally branded buses.

Go South Coast bus stop publicity
Go South Coast roadside publicity developed using the OmniSTOPdesign solution

Well-designed print-ready files

Omnibus implemented OmniSTOPdesign, the sophisticated publishing solution simplifying the creation of bus stop information displays. Southern Vectis was the first Go South Coast business to implement the solution in 2019. Following a smooth transition OmniSTOPdesign was rolled out to Morebus, Blue Star and Salisbury Reds in 2021, and Swindon’s Bus Company and Damory in 2022. 

Go South Coast now employs just one member of the commercial team to create bus stop publicity for all 6 brands. Proofreading the information takes less time as data is taken directly from the operator’s timetabling solution (OmniTIMES). User configurable templates allow displays to be fine-tuned to the exact requirements of each brand, and the design team is only needed for the creation of initial template graphics as the PDF outputs are print-ready. Go South Coast customers benefit from well-designed and easy-to-understand at-stop displays, which include a stop-specific QR code for real-time departure times.

“There is a noticeable saving in time and human resource. Previously, we used a graphic designer almost full-time to put the PDF output into the template for every single stop. Now, after the initial set-up, I can complete a service change in a click of a button. From pressing the button to checking the displays at stop level takes minutes rather than days or weeks.” –  Ollie Meech, Commercial Officer at Go South Coast

Increasing efficiency

By implementing OmniSTOPdesign, Go South Coast can communicate service changes quickly, easily and efficiently. 

  • 14,000 individual displays have been created between 2019 and early 2023. 
  • During the Covid-19 pandemic, a print job for 900 stops took just 30 minutes. The previous system would have taken 3 weeks. 
  • One person, instead of a team, produces roadside publicity for 6 bus businesses which all have different brand identities.
“We need to easily and quickly produce a significant number of displays which are accurate and visually attractive. OmniSTOPdesign prints one display in three seconds per stop as opposed to minutes using the previous system. The solution is highly configurable and provides the control and flexibility we need to create customer friendly displays that meet the same level of quality produced by a designer.” – Ben Bartram, Schedules Assistant Manager at Go South Coast

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Podcast – How empowered are your bus drivers?

How empowered are your bus drivers

Can your bus drivers request leave remotely and independently, access their duty information weeks in advance or easily volunteer for overtime? ​Our driver app OmniENGAGE provides drivers with an easy way to manage their work patterns at a time that suits them.​ Find out more in the podcast.

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CT4N to control operating costs with Omnibus automatic crew scheduling solution

image shows a blue and white bus at a bus stop.

30 October 2023 – CT4N Charitable Trust, based in Nottingham, will add automatic crew scheduling system, CrewPLAN, for controlling operational costs to its suite of Omnibus cloud solutions. 

The operator needs to achieve efficiencies to its challenging crew duty process, currently done manually. With CrewPLAN, CT4N will significantly reduce the time to produce efficient and compliant driver duties and have tighter control over costs.

image shows a blue and white bus at a bus stop.

The upgrade will provide greater computing power to drive operational efficiency and reduce costs on a secure, reliable and resilient platform. 

CrewPLAN uses advanced algorithms to automatically generate a set of drivers’ duties for a network, taking account of user-controlled parameters and allowing variations in the labour agreement rules. Elements, such as route content within duties, can be controlled and undesirable duty types minimised, enabling CT4N to create efficient schedules which are practical in operation.

Nigel Eggleton, CT4NNigel Eggleton, Commercial Director at CT4N, which recently selected Omnibus cloud solutions for scheduling and depot allocation, said: “Investing in the right digital solutions allows CT4N to tackle today’s challenges head-on and lay a solid foundation for the future growth of the charity. 

“By swapping out inefficient processes with CrewPLAN, we can reduce workloads, accomplish more with our resources by minimising costs and provide management greater visibility and transparency of operations.”

Peter Crichton, Founder of Omnibus, said: “We are delighted to extend our relationship with CT4N, and I’m pleased to be working with Nigel again. Like all our solutions, years of internal and external industry knowledge and expertise is built into CrewPLAN, and this will keep continuing, making it an essential planning tool for producing robust and efficient crew duty schedules and evaluating “what if?” scenarios.”

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CT4N: www.ct4n.co.uk
Omnibus Solutions: www.omnibus.solutions

Press contact
Harminder Sangha
harminder.sangha@epm-bus.com
07538 935 568

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