Meet the management team
Aiden Proctor Technical Account Manager at Omnibus
Aiden Proctor
Head of Product

Prior to joining Omnibus in 2019, Aiden started his career as a bus scheduler with over 13 years’ experience gained in the transport industry. He enjoys using technology to support building improved and more efficient transport solutions. When Aiden is not working he is either out running or spending time with his young family.

Alex Eaton, Service Desk Manager
Alexandra Eaton
Service Desk Manager

Alex joined EPM over 8 years ago, starting on the service desk as a Service Desk Advisor building relationships with clients and supporting the EPM software. She now manages both EPM and Omnibus service desk teams. Outside of work, Alex enjoys spending time with her young family and baking cakes.
Dave Lambert Senior Manager (IT) at Omnibus
David Lambert
Senior Manager (IT)

Having spent 12 years in scheduling and operational roles for leading UK bus operators, David took a career break to go back to University to undertake a Computing degree, joining Omnibus in 1998 to oversee the IT.  Currently learning to play the piano, David spends many weekends in the summer enjoying the North Yorkshire Moors.
Gary Hyman
Gary Hyman
Business Development Director

With over 30 years’ experience in a range of business development roles, Gary has led sales and marketing teams for IT businesses large and small. When he’s not helping customers to solve their business problems, you’ll find him walking or cycling the country lanes and hills around Manchester.
Marc Knott Senior Manager (Support) at Omnibus
Marc Knott
Head of OmniDAS

Marc has a life-long interest in the transport industry, particularly passenger transport, and a proud owner of a vintage bus. Passionate about service delivery and operational efficiency, his career has spanned over 30 years in transport, joining as a bus driver, and held numerous operational management roles in organisations ranging from small family run through to the major PLCs.

Olivia Gough
Olly Gough
Service Delivery Manager

Bus geek and problem solver, Olly has spent over 10 years (of her 16 years at EPM) in her spiritual home on the Service Desk supporting EPM and Omnibus clients with their queries. Away from work, Olly spends her time obsessing over rugby, despite being too old to play anymore! She is a self-proclaimed film nerd, who loves the sea and hanging out with her family.

Paul Smith Senior Manager (Development) at Omnibus
Paul Smith
Innovation Director

Over 30 years of experience in software development, specialising in computational software and optimisation algorithms. During his 15 years at Omnibus played a key role in driving efficiency for transport operators and manages the software development team. Outside of work Paul enjoys reading and has an unhealthy collection of books on mathematics and obscure algorithms.
Peter Crichton Managing Director at Omnibus
Peter Crichton
Founder of Omnibus

Peter started his career as a trainee scheduler with Greater Manchester Transport, and has 40 years' experience in the passenger transport sector. He founded Omnibus in 1989 with the aim of helping schedulers produce workable schedules efficiently, which over 30 years on is still the case. In 2022, he was named Gold Winner of the Services to the Bus Industry Award for his timetabling and scheduling software. Peter owns two buses and enjoys performing in operettas.
Richard Yeo Technical Account Manager at Omnibus
Richard Yeo
Technical Account Manager

Richard has been supporting and managing computerised bus timetable and schedules systems for 30 years having started his career in the bus industry as a scheduler. During his 20 years at Omnibus, he has been involved in all aspects of client account management, training and implementation. Away from work Richard enjoys spending time with his family, and as his son is autistic he takes an interest in research into this condition.
Steve Donhue Technical Account Manager at Omnibus
Steve Donhue
Technical Account Manager

With almost 40 years’ experience in all aspects of bus service provision, specialising in network design and schedules, Steve has worked for bus operators, Local Authorities and Transport Consultants. Steve joined Omnibus in 2021. He has two grown-up children and outside work Steve and his partner have two rescue greyhounds who demand regular walks around various parts of the Cheshire countryside.