Ritchies, New Zealand’s leading passenger transport operator, has selected Omnibus’ depot allocation solution to be adopted across its main depots.
The solution will transform the operator’s planning and on-the-day driver and vehicle allocation processes to improve operational efficiency, cost management and enhance collaborative working.
OmniDAS is the complete Depot Allocation System providing operators with the capability to confidently deliver services safely and legally whilst minimising costs and providing real-time driver and vehicle management control.
Ritchies has been using Omnibus’ scheduling suite since 2018 and gained efficiencies in the planning of services as well as making the process much easier for schedulers.
Stephen Cruttwell, Implementation Manager at Ritchies, commented: “We are confident that our depot controllers will gain valuable operational efficiencies which have been experienced in the network planning teams across the business. This major investment in OmniDAS will provide access to leading-edge technology ensuring our allocators can react to on-the-day unscheduled driver events and easily access real-time driver and vehicle information to make the optimal business and customer service decisions.
“Having worked with the Omnibus team for 3 years and the great customer support we have received, for instance accommodating working out-of-office hours on their side due to the time differences as we rolled out the solutions, we are in good hands for the next phase.”
Aiden Proctor, International Client Manager at Omnibus, added: “We are delighted Ritchies has selected OmniDAS to support their future growth and recovery from the COVID-19 pandemic. Having proved our scheduling solutions and demonstrated operational efficiencies to the business, this has further cemented our partnership. Our technology will play a key role in rebuilding patronage and providing a reliable service in New Zealand.”
PR contact at Omnibus, part of the EPM Group:
+44 (0)7538 935 568