30 March 2023 – Onboard bus announcements are to become mandatory across Britain’s bus network to enable disabled passengers to travel more confidently.

Today, the Department for Transport is introducing rules that will require almost every local bus or coach service to provide audible announcements and visual displays identifying the route and direction, each upcoming stop, and the beginning of any diversions.

The government is supporting industry to upgrade their vehicles, with £4.65 million in funding for the smallest bus and coach companies, and the changes will be implemented gradually, with almost all vehicles required to comply by October 2026.

At present, there is patchy provision across the country, with only 30% of buses outside London providing this information, which can be a major barrier for disabled people wanting to travel by bus or coach.

Roads and Accessibility Minister Richard Holden said: “Everyone deserves to take the bus with confidence, and this is a massive boost for passenger independence. Simple and effective audible and visible information should be a baked-in feature of a modern bus service to help people reach their destination, wherever they travel in Great Britain.”

Read the full story: New onboard announcements to make Britain’s buses accessible for everyone