Grant Palmer fixes inefficiencies by using Omnibus software

Within days of installing the new Omnibus software, Grant Palmer schedulers had spotted key vehicle and driver inefficiencies and made immediate cost savings.

The Omnibus software also enables the Grant Palmer schedulers to make duty changes and test out new parameters at very short notice.

Grant Palmer is one of many bus operators that have turned to Omnibus during times of growth and expansion. Often their usual scheduling system becomes too cumbersome and they need something more responsive to change but still user friendly, particularly as previous systems are normally a manually managed spreadsheet.

David Shelley, Commercial Director for Grant Palmer, recently joined the company to assist in improving the customer experience and push the company’s expansion even further. He knew the Omnibus software well from a previous role, as he explains: “I had used Omnibus systems before and was also aware that Local Authorities use it, so it all helps with standardising all our systems.”

Grant Palmer has already been able to spot areas to improve driver and bus efficiencies. The company is also using the software to monitor operational mileages for BSOG submissions. The Omnibus software also integrates with data from TransXChange and enables Grant Palmer to automatically update its RTPI.

David has been very impressed with the Omnibus customer service: “They offer excellent support and are always just a phone call away. We are aware of their other systems and are already looking at OmniSTOP for our roadside publicity and also OmniROTA for our driver rosters.”

Omnibus provides passenger transport software – to timetable, schedule, staff, record, manage and publicise services around the world saving customers time and money.

Designed to be flexible enough to meet with a client’s unique demands, Omnibus software is employed by some of the world’s largest passenger transport organisations and some of the smallest too.

The extensive range of software is designed for public transport operators, Local Authorities or executives, encompasses timetabling, scheduling and operational requirements.

The core products available are robust and proven in use all over the world. These are augmented by more specialised modules which enable users to get the most value from the Omnibus solutions.

Omnibus provides the full service: from conception and design, through scheduling and publication, to management and operation.

Alison McCalpin
Tel 01353 659564
Mobile 07855 608 573

Carol Crichton or Michael Meilton
0161 6833100